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Framework for Consumer-Integrated Optimal Product Design
August 3, 2009
ACS Publications

The need for rapid product design, resulting from time to market pressure, is accompanied by an increasing demand for product differentiation. In order to meet these demands, firms are seeking more efficient ways to integrate consumer's input into the product design process.
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Data Quality in 5 Steps
July/Aug 2009
Information Management Magazine

As the new customer master data governance leader, I had my work cut out for me. My company, like many, was composed of separate entities whose order entry systems, processes and definitions were created independently or, over time, became unique. It was my job to make sense of this. I focused on imagining what our data could do once it was complete and trusted. It was all about enabling growth.
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