Frequently Asked Questions

1.   Are there pre-requisites for Vector International online certification courses?

There are NO pre-requisites for the Lean Six Sigma White Belt, Yellow Belt or Green Belt online courses. Candidates for the Black Belt level training are required to complete Lean Six Sigma training and certification at the Green Belt level. Exceptions are granted on a case by case basis.

2.   Will I receive an email confirmation when I register for a course?

Yes. You will receive account confirmation, enrollment confirmation and payment confirmation emails once you have completed your registration. Please note that full registration includes payment and course enrollment. Each confirmation email will include a link that allows you to easily access the learning management system (LMS) and launch your course.

3.   Is there an additional cost for the certification test?

No. The course registration fee includes training and certification assessment.

4.   What happens if I fail the certification examination?

You can take the examination as many times as possible, within the course licensed period, at no additional cost. The course licensed period (or course access period) varies by course and certification level. However participants will have a minimum of 30 days access for our smallest course offering.

5.   What happens if I do not complete the course within the licensed or course access period?

You will receive timely email reminders throughout the period that you have been enrolled in the course. This will help you to stay on track. However, if you still have not completed the course within the access period you can request an extension by sending an email to support@vector-international.com . You will be required to state the reason for the requested extension.

6.   Will I obtain a signed certificate upon successful course completion?

Yes. You will be able to download and/or print your signed certificate upon successful completion of each course. Additionally, the course certificate will be sent to you via email address upon successful completion of each course.

7.   Can I view the course via my mobile device?

Yes. The courses have 2 versions. Flash and HTML5. The flash version plays on desktops and the HTML5 version plays on tablets. The course, when launched, will detect the platform and opens the appropriate version automatically.

8.   Is Vector International an accredited Lean Six Sigma training organization?

Yes. Vector International is accredited as a Lean Six Sigma training provider by the International Association for Six Sigma Certification (IASSC). “IASSC is the only independent third-party certification body within the Lean Six Sigma Industry that does not provide training, mentoring and coaching or consulting services.”- IASSC

Vector International course materials were developed by seasoned certified Lean Masters and Six Sigma Master Black Belts, who have been applying Lean Six Sigma tools and methodologies for more than 15 years.

9.   Who can I contact if I have any questions while taking the course?

You can easily submit questions at any time during your training by clicking on the Question icon given in the right panel of the LMS dashboard. Alternatively, you may send questions via email to support@vectorinternational.com